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Thread_Creation_Menu - Canned Response without thread creation #3408

Description

@martinbndr

Is your feature request related to a problem? Please elaborate.

I bring this up as a suggestion because a server I run the bot for may like to have this implemented. Currently a thread needs to be created either after the menu has been selected or at the time of writing the initial message.

Describe the solution you'd like

The server I run for would like to be able to add a canned response for an option / or submenu option that just sends back a canned response to the user without creating any thread.
For example useful to answer frequently ask questions. There could be cases in which the user should be informed about something but there shouldn´t be a conversation in form of a thread.
Example: Theres a select menu option: Partnership application -> Canned response: Partnership applications are currently closed. Please keep an eye on our announcement channel for any news regarding this topic.
In that case the information is fixed, about this topic should not be created a thread

Would be nice if the message could be configureable like being an embed with customizeable description, title footer, image etc.

Does your solution involve any of the following?

  • Logviewer
  • New config option

Describe alternatives you've considered

Who will this benefit?

Modmail Bot Users/Servers and general the communities

Additional Information

This could be implemented as another kind of command/submenu on the option add/submenu option add, edit etc that is for example response and then it prompts the user the name of the response that has been created in beforehand. For example via ?threadmenu response add. So basically similar to the other mechanism for having different actions for the select menu. ?threadmenu response add /edit could ask for the embed description, optional title, footer, embed images etc. to have it customzied as much as other parts of the bot.

Activity

  1. StephenDaDev commented on Dec 2, 2025

    @StephenDaDev
    Member

    I do not feel that this includes a new config option. So I am unchecking this box.

    I do think that this is a good idea, as a message callback option for the threadmenu functionality.

  2. StephenDaDev commented on Dec 2, 2025

    @StephenDaDev
    Member

    I do think we should discuss if this feature needs any logging, should there be an option to have this logged that a user used the feature and received information from the bot?

  3. martinbndr commented on Dec 2, 2025

    @martinbndr
    ContributorAuthor

    Yea i think it should be logged optionally in the log channel so staff is able to see which one gets used.

  4. JordanP244656 commented on Mar 13, 2026

    @JordanP244656

    I like this idea!

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